Account Manager (Retail) - Romania (They/She/He)

About this role

ID:JR0075634 YOUR MISSION At Glovo, our mission is to revolutionize the shopping experience for millions. We strive to provide easy access to anything within cities. To achieve this, we need a strategic, analytical, and results-driven individual to advance our QCommerce business, specifically in the groceries sector. We are looking for a talented and ambitious Senior Strategic Account Manager to join our QCommerce team and drive our grocery partners' growth.

Are you ready for a challenging experience in one of the fastest-growing startups? Do you want to help build a product that will disrupt the on-demand market? THE JOURNEY Build and maintain relationships with Top Glovo’s Partners in the country - establish excellent relationships through consistent and proactive communication, identifying their needs and building engagement (meetings and business reviews). Draw and execute plans, making your partners grow through deep technical understanding of Q-commerce delivery model, marketing activations and assortment performance (e.g., selling items, Average Order Value, Conversion Rate, etc.).

Be responsible for our partners business performance, analyze their main KPIs and ensure growth. Prepare reports and dashboards to present to partners / use as source of operational improvements. Get feedback from our partners and translate it into product, marketing and operations improvement. Onboard new partners on our platform by providing them all the necessary tools and information. Meet monthly and quarterly objectives defined by the company.

Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference. WHAT YOU WILL BRING TO THE RIDE Significant experience (2+ years) in high-performance account management or Business Consultancy roles. Bonus points if you're coming from the FMCG or Retail industry. Strong analytical, organizational, and planning skills in a growth and high-performance start-up with a fast pace.

Ability to work both independently, to take responsibility for actions and to collaborate as part of a team goals is required Computer literate, good knowledge of Google Docs and MS Office, Excel Excellent communication skills in English and Romanian. Capability for problem solving and quick decision making Strong Commercial and negotiation skills. Good communication, strong relationship building and presentation skills Project management skills, highly organized and detail-oriented.