Account Manager - Business Information Services

About this role

Job Description Increase the value of the services bought by the allocated portfolio of clients according to the company’s targets; Propose and negotiate renewals taking into account the renewal & pricing rules in place; Engage in upsell and cross-sell opportunities to increase the contract value; Engage in specific account management tasks such as welcome visit, periodic visits and calls and renewal/upsell actions, based on the calendar agreed with the team leader; Offer support to customers regarding their contract (explaining contract terms, explain the working procedure, represent the clients’ interests inside Coface); Follow up with clients on actual usage of the services acquired and work with them to improve this indicator; Update the specific CRM applications; Provide reports and information regarding the portfolio managed; Prepare presentations, graphs and analytical reports as required; Qualifications Previous experience in a similar position of at least 6 years, in Financial/ Business Information industry; Beneficial to have certificate or degree in Finance / Management or related disciplines; High level of business acumen and commercial awareness, with strong understanding of financial services and corporate client needs; Excellent communication, negociation, interpersonal skills and able to work well with all levels across the region; Customer-centric mindset with a focus on building long-term relationships.

Business Level English (written and spoken); Microsoft Office Applications: Outlook, Word, Excel. Here you'll find: Career growth opportunity (both locally and internationally) in a global scale company: you will gain knowledge in business information, risk management, finance, and operational decision-making. Supportive culture: be part of a team that encourages you to take initiative, learn from mistakes and celebrate successes.

Flexible Work Options: hybrid work arrangements and morning schedule flexibility. Benefits: medical subscription, lunch tickets, gift tickets for Christmas and Easter, vacation tickets Bookster, Speexx Learning opportunities : regular professional training and courses. At Coface, we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world.