Account Executive, Mid Market -EMEA

About this role

WHO WE ARE Serval http://serval.com is an AI-native automation platform transforming how enterprises operate. We build intelligent agents that understand real-world workflows and execute them end-to-end — replacing manual processes and rigid legacy systems with adaptive, learning software. Founded in early 2024, Serval is already trusted by companies like Fox, Notion, Perplexity, Vercel, and Brex to automate high-volume, high-friction operational work across their organizations.

At the core of Serval is an agentic AI platform that turns natural language into production-grade workflows. Our agents don’t just respond to requests — they reason, take action across systems, and continuously improve with usage. What began with operational use cases has quickly evolved into a horizontal AI automation layer used across IT, HR, Finance, Security, Legal, and Engineering. Our mission is to eliminate repetitive, manual work across the enterprise and give teams leverage through intelligent automation.

Long term, we’re building the universal AI operations layer — a system of agents that sits across business functions and runs the workflows that keep modern companies moving. We’re backed by leading investors including Sequoia Capital, Redpoint Ventures, Meritech, First Round, General Catalyst, Elad Gil, and others. ROLE OVERVIEW As a Mid-Market Account Executive, you’ll join our founding go-to-market team and own the full sales cycle — from outbound prospecting through close — for multi-stakeholder IT and Security deals.

You’ll partner closely with our founders, product, and engineering teams to shape Serval’s commercial motion and define how AI transforms IT operations. This role is ideal for a high-performing seller who’s thrived in fast-growing SaaS environments, loves building from zero, and wants to play a meaningful role in defining a category. WHAT YOU’LL DO - Own the full sales cycle — from pipeline generation to close — across key accounts.

- Develop deep customer understanding, mapping IT and Security org structures and aligning multiple stakeholders around business value. - Deliver consultative, technical demos that showcase how Serval’s AI agents automate workflows across onboarding, access, and service requests. - Collaborate cross-functionally with product, marketing, and engineering to shape roadmap and messaging based on customer feedback. - Run a disciplined sales process: consistent pipeline hygiene, crisp next steps, and accurate forecasting.