Account Director I

About this role

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate. Join us in shaping the future of communication and building authentic connections that matter.

Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow. Empower your impact at Cision. Be seen, be understood, be you. This role is responsible for owning and growing a portfolio of Commercial accounts by driving expansion ARR and durable NRR outcomes. This role leads structured expansion and renewal strategies across moderate-complexity accounts, delivering predictable revenue growth through disciplined account planning, multi-product adoption, and value-based commercial execution.

What You'll Do Own and deliver expansion ARR quota and renewal performance within assigned Commercial accounts. Develop and execute structured account plans focused on multi-product adoption and wallet-share growth. Lead complex discovery and expansion conversations across multi-stakeholder buying groups. Drive disciplined renewal strategy, negotiation, and retention execution. Manage larger deal sizes and moderate sales cycle complexity.

Maintain accurate revenue forecasting and pipeline inspection discipline. Partner cross-functionally with CX, Product, and Solutions to ensure alignment on expansion strategy. Identify commercial risk signals and proactively mitigate renewal exposure. Ensure clean commercial handoffs where role transitions are required. Perform other duties and responsibilities as required to support business needs. What You'll Bring Mastery knowledge of industry best practices and disciplines.

Considered a subject matter expert within the organization and contributes to the development of new concepts, techniques and standards. Develops solutions to highly complex and uniquely challenging situations. Assignments require extensive evaluation of alternatives and variables. Expected to make improvements to policies and procedures. Works independently toward long-range goals and objectives. Assignments are often self-initiated using independent judgment and discretion.