EU remote
4748 - Site Reliability Engineer II
About this role
About the Role We at Innovaccer are looking for a Site Reliability Engineer-II to build secured modern healthcare cloud infrastructure and a massive data stack and aim to write everything as code A Day in the Life Take ownership of SRE pillars: Deployment, Reliability, Scalability, Service Availability (SLA/SLO/SLI), Performance, and Cost. Lead production rollouts of new releases and emergency patches using CI/CD pipelines while continuously improving deployment processes.
Establish robust production promotion and change management processes with quality gates across Dev/QA teams. Roll out a complete observability stack across systems to proactively detect and resolve outages or degradations. Analyze production system metrics, optimize system utilization, and drive cost efficiency. Manage autoscaling of the platform during peak usage scenarios. Perform triage and RCA by leveraging observability toolchains across the platform architecture.
Reduce escalations to higher-level teams through proactive reliability improvements. Participate in the 24x7 On Call Production Support team. Lead monthly operational reviews with executives covering KPIs such as uptime, RCA, CAP (Corrective Action Plan), PAP (Preventive Action Plan), and security/audit reports. Operate and manage production and staging cloud platforms, ensuring uptime and SLA adherence. Collaborate with Dev, QA, DevOps, and Customer Success teams to drive RCA and product improvements.
Implement security guidelines (e.g., DDoS protection, vulnerability management, patch management, security agents). Manage least-privilege RBAC for production services and toolchains What You Need 4–7 years in production engineering, site reliability, or related roles. Solid hands-on experience with at least 2 cloud provider (AWS, Azure, GCP) with automation focus (certifications preferred). Strong expertise in Kubernetes and Linux.
Proficiency in scripting/programming (Python required). Observability is very critical for the scale of our systems and ability to find insights/behavior, detect problem/failures. Looking for leads to drive this charter spanning across logs, metrics, mesh, tracing etc. Knowledge of CI/CD pipelines and toolchains (Jenkins, ArgoCD, GitOps). Familiarity with persistence stores (Postgres, MongoDB), data warehousing (Snowflake, Databricks), and messaging (Kafka).