4301- Manager-IT

About this role

Hello! You've landed on this page, which means you're interested in working with us. Let's take a sneak peek at what it's like to work at Innovaccer. Engineering at Innovaccer With every line of code, we accelerate our customers' success, turning complex challenges into innovative solutions. Collaboratively, we transform each data point we gather into valuable insights for our customers. Join us and be part of a team that's turning dreams of better healthcare into reality, one line of code at a time.

Together, we’re shaping the future and making a meaningful impact on the world. Your Role Innovaccer is looking for a Manager-IT to Lead and manage IT operations, ensuring timely support and high-quality end-user experience. Oversee IT asset management, including procurement, inventory tracking, compliance, and lifecycle management. Drive key IT projects and automation initiatives to streamline processes and enhance organizational efficiency.

Act as the primary communicator between IT and business stakeholders, aligning technology solutions with business objectives. A Day in the Life Start your day by reviewing IT service desk metrics and addressing high-priority incidents or escalations. Coordinate daily team stand-ups to discuss current tasks, prioritize support activities, and resolve operational roadblocks Lead project meetings, track project milestones, and ensure strategic initiatives align with organizational goals.

Engage with business stakeholders to understand technology needs, explore opportunities for process automation, and enhance user experience. Manage IT asset inventories, track compliance, and oversee procurement activities to maintain optimal resource availability. End your day documenting progress, planning future tasks, and updating management on project statuses and improvements What You Need Strong knowledge of ITIL frameworks, IT Service Management, and support best practices.

Understanding of IT asset lifecycle management, inventory control, and procurement processes. Effective leadership, communication, and interpersonal skills. Project management expertise, including planning, execution, and resource allocation. Proficiency in automation tools, business process optimization, and digital transformation. Ability to lead diverse teams, manage competing priorities, and handle pressure effectively.